We do not disclose your personal information to third parties for their direct marketing purposes.
Please take note this is for refund reminders proceed with refund of this order according to company policy
1. No transaction fee refund;

2. Order cancellation within 2 days after payment confirmed, 3% cancellation fee will be deducted;

3.Order cancellation within 5 days after payment confirmed, 10% cancellation fee will be deducted;

4. Order cancellation before package shipment, 20% cancellation fee will be deducted

5. No order cancellation accepted after package shipped out.

How long does the shipping take?
We use DHL express and EMS to ship worldwide. The Shipping can take 10-30 days. Once the items are shipped, you will be issued with a tracking number to check the progress of your order.

Airpods Customer

How to reset your AirPods?

When either of follows occurs,
1. The earphone does not pop up on the screen;
2. Either side beeping;
3. Indicating lights on
4. Not charging

Please reset your AirPods as following steps:
1. Disconnect Bluetooth on your device;
2. Take out the left earbud and leave the right earbud in the charging chamber, press the Home button for 6 to 8 seconds, the right earphone appears long bright; then take it out of the charging chamber;
3. Do the same thing to your right earphone.